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A9Play FAQ

  • How to become a9 play agent?
    Overall steps as below: Register as a a9play member. Fill up the agent form. Wait for approval and check the agent login details. You may check the steps and guides on how to sign up as a9play agent.
  • How long does it take before I receive my money?
    Once the company receive your withdrawal request, within the following time frames the withdrawal will be processed; preprocessing (15-30 minutes approx), Reflect at your bank(The processing time depends on the banking).
  • Are my personal information secure with A9play?
    The A9play website is designed with your privacy and security as a primary concern. A9play is regulated and does not reveal your sensitive details utilizing the highest data protection requirements to any third party until it is authorized to do so under relevant laws and regulations or through a court order. The company retains the right to disclose and pass the private info to our respective payment settlement processing providers and financial entities, to the degree required for the fulfilment of payments for services rendered by our website. All personal information provided by users, it is transmitted via the Secure Socket Layer (SSL 128-bit encryption standard) and stored in secure operating environments that are not accessible to the public. There is restricted and strict control of all internal access to all info.
  • What do I do if I face a Password Error?
    If you encounter password errors, please verify to make sure that your password is entered properly, it must be between 8 and 10 characters, 2 or 3 of which must be in numbers, no special characters allowed. Try to reset your password. If not resolved, please do not hesitate to contact our Live chat customer service support representative.
  • What is the minimum deposit and withdrawal?
    The minimum deposit is RM20. No maximum withdrawal or limit.
  • How to make withdrawals for member and agent profit?
    You can make withdrawals from your a9play or today ewallet any time when you reach a minimum of RM50 in your ewallet. Check the steps of how to deposit and make withdrawal on a9play. To withdraw your a9play agent commission, you need to make an internal transfer from your agent kiosk to your a9today or a9play ewallet. then make a withdrawal from your a9play member ewallet to your bank. Check the steps how to withdraw a9 agent commision.
  • How to register or open account with a9play?
    On the home page of the website, tap the “Register” button at the top right corner of the screen and you will be directed to the registration section. Please include the following information: User ID– kindly name the unique identifier that you will be using to log in. Password – This is not a case-sensitive field; however, it will be between 8 and 10 characters wide, composed of letters and numbers (at least two digits). Do not contain special character on your password like ( &^#@~) . Full name – Please ensure that you submit a correct full name for payment authentication purposes. Phone Number – Please provide a valid phone number for better support and security of your account. please kindly take note you must agree that you are above 18 years to create an account. It is also essential that you accept the terms and conditions. You can check the steps on how to register a9 play with details instruction as well if you not sure.
  • What games options i can play?
    The below a9 play games options available to play on A9play : Live Casino Sports betting E-Sports Virtual sports betting Fishing Pokers Lottery Slot games
  • Is a9 play offer a desktop version to play a9 slot or live games on PC?
    You can play all casino games on your personal computer for the a9 desktop version after you register a9play, just click on the a9 desktop login link with the user id and password you create during the registration process. If you want to play on your mobile, you need to download a9play or a9today apps on your mobile.
  • Are Perdana 4D winnings subject to taxes?
    Perdana 4D winnings are not subject to taxes in Malaysia.
  • Where can I buy Perdana 4D tickets?
    You can buy Perdana 4D tickets at any authorized Perdana 4d lotto agent like my4dlotto, or on our a9play website in Malaysia.
  • How do I play Perdana 4D?
    To play Perdana 4D 4d games, you need to select a four-digit number from 0000 to 9999 and place a bet on the outcome of the lottery draw. You can choose your numbers or use the Quick Pick option to let the computer randomly generate your numbers.
  • What are the different types of bets available for Perdana 4D?
    There are several types of bets available for Perdana 4D, including the straight bet, box bet, and combination bet. Each type of bet offers different payout amounts and odds of winning.
  • What is Perdana 4D?
    Perdana 4D is a popular lottery game in Malaysia that operates under the Cambodia Lottery Grants Board, where players select a 2D, 3D, 4D , or 6D games, and place a bet on the outcome of the lottery draw.
  • How often are Perdana 4D draws held?
    Perdana 4D draws held several times a week, usually on Wednesdays, Saturdays, and Sundays, but most of the time is daily. You can check the a9play website for lottery results for the winning number.
  • Can I play Perdana 4D if I am not a Malaysian citizen?
    Yes, non-Malaysian citizens are allowed to play Perdana 4D as long as they are in Malaysia at the time of purchase. However, the winnings may be subject to different rules and regulations based on your country of origin.
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